Modernization in higher education is bigger than a system build. It changes how people work, how decisions are made, and how campuses operate every day. Yet too often, the technical build moves forward while the operational reality is left behind. We believe institutions deserve support that matches the weight of that change. ▸ Modernization Is Operational, Not Just Technical ERP and SIS implementations don’t just configure software. They shift workflows, reporting logic, and accountability. When the operational side isn’t addressed alongside the technical build, the friction shows up later in confusion, rework, and burnout. ▸ We’ve Been in That Gap Legato was founded by higher-ed leaders who lived through this tension ourselves. We experienced the space between “the system is live” and “the system actually works for us.” We saw what happens when ownership isn’t clear and usability isn’t prioritized. We knew there had to be a better way (spoiler alert - there is!). ▸ So We Built the Roadmap We Wanted We created the kind of support we once wished existed. It's something practical, structured, and grounded in campus reality. The kind that strengthens governance, improves usability, and builds internal confidence while the work is happening, not after things start breaking. ▸ Ownership Is the Real Win Our goal for you and your team is clarity and confidence. It’s teams who understand their system and feel capable of running it well long after implementation teams step away.