Go-Live &
Post-Implementation Support
What it is
We guide schools in their final steps before go-live, preparing their teams to support the system and impressing their constituents in first introductions.
After go-live, the work doesn't stop. To address an institution's changing needs, Legato offers on-demand support (skip the Workday tickets!) and hands-on partnership to:
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Polish your tenant
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Maintain clean data
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Train new staff
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Optimize user experience
Who benefits
Institutions with live tenants or very near go-live and want to:
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Optimize system functionality
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Refine your tenant's user experience
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Better trust their data and reporting
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Upskill new, transitioning, or existing staff
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Create user-friendly job-aids
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Document new business processes
Post-Production Support
Legato works closely with institutions to maintain the performance of their Workday Student tenants.
Post-production services include:
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Troubleshooting
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Reporting strategies
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Problem-solving and bug submission management
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Security management
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On-going data validation
Life with Legato
Trustworthy, reliable reports
System-wide security
Staff feeling supported
Students and faculty feeling supported
Access to on-going staff training
Easy-to-read how-to guides
Reliable data
Resolved bug submissions
Access to Workday specialists
User-friendly interface
Life without Legato
Staff feeling unequipped and defeated
Out-of-date how-to guides
Resentful student and faculty users
Negative headlines in school newspaper
Unreliable data
Inaccurate reports
Multiplying, unresolved bugs
Awkward, hard-to-use interface
Other Services
Here's How We Work
Step 1
First, tell us about your situation. We’ll get in touch for a free, no-obligation 30-minute discovery call.
Step 2
When you're ready, we’ll jump right in and address your immediate pain points.
Step 3
Then, we’ll brainstorm solutions and lay out a plan to fit your institution best.
Take the first step and reach out
Let's Talk!
Every institution is unique. And every Workday Student journey is unique. So, there is no one-size-fits-all solution.
Discovery calls are so valuable because it gives us a picture of your unique situation and gives you a picture of the work we do. Most importantly, it's a chance for us to brainstorm your next moves. Complete the form below and let's chat.