
From Basement Servers to Cloud Systems
- Katrina Wills Holland
- Feb 12
- 2 min read
There is something clarifying about seeing technology evolution from the inside.
Early in my higher ed career, I scanned paper admissions applications into a system and carried physical files down to a locked basement for storage. It felt both mundane and weighty, handling records that mattered deeply to prospective students.
Years later, I realized that the basement was the on-premise server room, filled with buzzing machines and blinking lights that quietly powered the university. At the time, it simply felt like an important place I was told not to disturb.

The Cloud System Shift from Infrastructure to Possibility
Not long after, I led a cloud CRM implementation in career centers, helping teams move from post-it notes and spreadsheets into something far more capable. After stepping away to raise my kids, I returned to higher ed and found myself working with Workday, which in many ways represents the modern cloud-based evolution of those old basement servers. Seeing that full arc has given me a practical appreciation for how much possibility these systems create when they are thoughtfully designed and purposefully used.
The transition from on-premise infrastructure to cloud platforms was not just a technical upgrade. It fundamentally changed who could access institutional data, how quickly teams could respond to student needs, and what kinds of questions campuses could answer about their own operations. When systems live in the cloud, they become more adaptable, more collaborative, and more aligned with how people actually work.
Technology That Supports the People Doing the Work
At Legato, this perspective shapes everything we do. We help institutions make sense of significant technology shifts so the tools genuinely support the people using them.
Enterprise systems are powerful, but their value is realized only when they align with institutional priorities and respect the rhythms of campus life. That alignment requires more than implementation. It requires ongoing attention to how people interact with technology and where friction still exists.
When campuses navigate a system change or try to extract more value from what they already have, the challenge is rarely the platform itself. It is understanding how to configure, adapt, and sustain that platform in ways that serve your specific community.
The best outcomes emerge when institutions approach technology as an evolving partnership rather than a finished product.
From Nostalgia to Insight
Looking back at carbon copy requisition forms or those humming basement servers is not just nostalgia. It is a reminder of how far higher education has come in creating systems that can grow with institutional needs. The tools available today offer extraordinary capacity for insight, efficiency, and student support. But that capacity only becomes real when thoughtfully activated.
If your campus is navigating a system change or seeking to unlock more from your current technology, I would welcome the opportunity to be a thought partner along the way. The work is too important and too complex to do in isolation.
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