When Legato joined Rhodes College's Workday Student implementation six months before go-live, the project was behind and the registrar wasn't yet sure how her office would operate in the new system. What followed was one of the more instructive mid-implementation recoveries in recent higher ed tech history.

There's a big difference between showing someone what to do and helping them understand why they're doing it. On campuses transitioning to new systems, that difference is what separates overwhelmed teams from empowered ones.

A faculty member once described learning about AI as feeling like a French aristocrat learning about the guillotine. It's a dramatic comparison, and it captures something real about how people experience technological change that change managers can't afford to dismiss.

Most people search Workday the same way they search Google, but that approach creates unnecessary friction. A few simple adjustments can transform how quickly your team finds what they need.

When Workday feels harder to use than it should, the culprit usually isn't the software or the staff. It's a navigation design decision made early in implementation and quietly left behind. Here's why that matters and what to do about it.

What does a 45-pound Labrador have to teach us about campus modernization? More than you'd expect. The parallels between bringing home a new puppy and going live with a new system are hard to ignore.

When a new system forces you to let go of familiar workflows, the frustration feels personal. But that discomfort often means the change is working, not failing.

After go live, many institutions use Workday Community only to submit tickets or download guides. That is a missed opportunity. When used intentionally, Community becomes a powerful daily resource for operational clarity and smarter support decisions.

Most institutions invest millions in enterprise systems but miss critical ROI. The gap isn't the technology, it's what happens after go-live. Discover six truths every senior leader must understand to protect their investment.

Workday often gets blamed for feeling overwhelming or impersonal. In reality, the interface is a blank slate. With intentional design choices, campuses can shape Workday into a tool that actually supports how people work every day.

Most Workday Student project sites try to serve everyone and end up connecting with no one. Learn why a single hero line can unify your messaging, build trust, and make your website actually useful.