top of page
Search


Faculty and Change Strategy
A faculty member once described learning about AI as feeling like a French aristocrat learning about the guillotine. It's a dramatic comparison, and it captures something real about how people experience technological change that change managers can't afford to dismiss.
Katrina Wills Holland
2 min read


Stop Searching Workday Like It Is Google
Most people search Workday the same way they search Google, but that approach creates unnecessary friction. A few simple adjustments can transform how quickly your team finds what they need.
Katrina Wills Holland
3 min read


Predictable Navigation Is Better Than Fast Navigation
When Workday feels harder to use than it should, the culprit usually isn't the software or the staff. It's a navigation design decision made early in implementation and quietly left behind. Here's why that matters and what to do about it.
Katrina Wills Holland
2 min read


Go-Live is a Warm Puppy
What does a 45-pound Labrador have to teach us about campus modernization? More than you'd expect. The parallels between bringing home a new puppy and going live with a new system are hard to ignore.
Katrina Wills Holland
2 min read


Don't Forget Your Old System Wasn't Working
When a new system forces you to let go of familiar workflows, the frustration feels personal. But that discomfort often means the change is working, not failing.
Katrina Wills Holland
2 min read


Workday Community is Not a Help Desk
After go live, many institutions use Workday Community only to submit tickets or download guides. That is a missed opportunity. When used intentionally, Community becomes a powerful daily resource for operational clarity and smarter support decisions.
Kristina Kelpe
2 min read


Unlocking the ROI of Enterprise Systems: Strategic Guidance for Higher Education Leaders
Most institutions invest millions in enterprise systems but miss critical ROI. The gap isn't the technology, it's what happens after go-live. Discover six truths every senior leader must understand to protect their investment.
Kristina Kelpe
5 min read


Warm Up Your Workday Dashboard
Workday often gets blamed for feeling overwhelming or impersonal. In reality, the interface is a blank slate. With intentional design choices, campuses can shape Workday into a tool that actually supports how people work every day.
Katrina Wills Holland
2 min read


Your Workday Student Project Website Needs a Hero
Most Workday Student project sites try to serve everyone and end up connecting with no one. Learn why a single hero line can unify your messaging, build trust, and make your website actually useful.
Katrina Wills Holland
2 min read
bottom of page
