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Stop Rebuilding the Old Way in Your New System
When implementation pressure mounts, teams often recreate familiar processes inside a new platform. But rebuilding the old way just carries forward the same problems. The real opportunity starts with a different question, and it changes everything about how the system works for your campus.
Katrina Wills Holland
2 min read


Everything Is Green. So Why Does the Project Feel Off?
The vendor timeline covers milestones and deliverables, but there's a whole layer of work it doesn't account for. It's the work that connects system decisions to campus impact, and when it goes unaddressed, teams feel the consequences long after go live.
Kristina Kelpe
3 min read


Understaff Academic Records and Pay for It Later
When institutions plan Workday Student implementations, Academic Records teams are often under-resourced despite carrying the heaviest configuration and data validation load. Understanding what this team actually owns could be the difference between a smooth go-live and a painful one.
Kristina Kelpe
2 min read


When Setup Turns Into Soul-Searching
What looks like system setup is actually something more revealing. Every configuration choice forces you to answer questions you haven't considered in years about why your processes exist in the first place.
Katrina Wills Holland
4 min read


The Biggest Risk in ERP Projects Isn’t on the Timeline
Enterprise system implementations rarely struggle because of the technology itself. They struggle because the most essential work happens in the margins, unseen and unplanned, until the consequences arrive.
Kristina Kelpe
2 min read


Go-Live is a Warm Puppy
What does a 45-pound Labrador have to teach us about campus modernization? More than you'd expect. The parallels between bringing home a new puppy and going live with a new system are hard to ignore.
Katrina Wills Holland
2 min read


Your Vendor's Plan is Not Your Campus Plan.
Many ERP and SIS projects stumble after go live, not because the system failed, but because the institution was never fully operationally ready. The gap between implementation and reality is where the real work lives.
Kristina Kelpe
2 min read


Your Workday Student Project Website Needs a Hero
Most Workday Student project sites try to serve everyone and end up connecting with no one. Learn why a single hero line can unify your messaging, build trust, and make your website actually useful.
Katrina Wills Holland
2 min read


Change Management in Workday Student Implementations
Starting early and focusing on who owns change management can make a huge difference.
Katrina Wills Holland
4 min read


Your Best Workday Student Video Probably Isn’t About Workday Student
Technology doesn’t inspire people. The future it enables does. Learn why the most effective Workday Student project stories focus less on the system and more on institutional identity, purpose, and people.
Katrina Wills Holland
2 min read


Getting Real ROI from Your ERP/SIS Investment
Modernizing your ERP or Student Information System (SIS) is one of the biggest investments your institution will ever make. But the real return doesn’t happen when you flip the switch. It happens in the months (and years) that follow, when your institution stabilizes, adopts, and truly owns the system.
Kristina Kelpe
2 min read


Understanding Moves to Production vs Business Function Milestone in Workday Student
Let’s simplify these concepts with a relatable analogy that will help you communicate clearly in your next meeting.
Katrina Wills Holland
2 min read


Trusting Vendors vs Trusting Yourself: Finding the Right Balance in Tech Implementations
Implementing a new technology system means walking a fine line: you need to trust your vendor or implementation partner and trust yourself.
Kristina Kelpe
2 min read


Customization vs Configuration in Higher Ed Cloud Technology
The word custom gets thrown around a lot in higher education technology—especially during transitions from legacy, on-premise systems to modern cloud platforms like Workday, Slate, or Handshake. But here's the catch: custom doesn't mean the same thing across these systems. In fact, its meaning shifts pretty dramatically depending on your tech stack.
Kristina Kelpe
2 min read


Thinking Before Doing: The Key to Smooth System Implementations in Higher Ed
When it comes to system implementations in higher education, the saying “think before you do” is critical.
Katrina Wills Holland
3 min read


What You Don't Know About Implementing Workday Student
As you prepare to implement Workday Student, remember that the learning curve, while steep, doesn’t have to be faced in isolation.
Kristina Kelpe
2 min read


Essential Readiness Tasks for Every Workday Student Project
There’s a substantial amount of non-technical pre-work necessary to avoid hiccups in your integrations later on.
Kristina Kelpe
2 min read


Lessons Learned from 5 Years of Workday Student: Navigating Change and Confusion in ERP Implementations
Here's what I've learned from this statement: "Our goal is not to make any major changes from the current configuration."
Kristina Kelpe
2 min read


How Quality Assurance Drives Successful ERP Transformations
Quality assurance reveals potential risks, functioning like a "canary in a coal mine" to warn of emerging problems.
Katrina Wills Holland
4 min read


Change Management: Why Keeping People Happy is Key to Digital Transformation Success
Change management helps facilitate smooth transitions by preparing individuals to adapt while minimizing disruptions.
Katrina Wills Holland
3 min read
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