After go live, many institutions use Workday Community only to submit tickets or download guides. That is a missed opportunity. When used intentionally, Community becomes a powerful daily resource for operational clarity and smarter support decisions.

Cloud technology has changed how higher education systems work—but many institutions are still using outdated support models. Learn why shared language, cross-functional collaboration, and continuous improvement are critical for modern campus operations.

Implementing new technology is exciting—but only if your team can support it. Higher ed institutions often underestimate the staffing needed for cloud-based systems like Workday Student. A smoother, smaller go-live paired with the right operational support can build confidence instead of chaos.

Many educational institutions invest in modern cloud systems for HR, Finance, Student management, or CRM with a common belief: “This will automate work away.” The reality? Workloads don’t disappear, they shift.

We've all faced tough choices: would you prefer a novice to change your tire, or a skilled mechanic who knows exactly what to do? This analogy perfectly fits the realm of Workday Student support and the expertise needed to navigate its complexities.

Transitioning to new technology like Workday Student requires re-thinking everything.

There’s a substantial amount of non-technical pre-work necessary to avoid hiccups in your integrations later on.

Quality assurance reveals potential risks, functioning like a "canary in a coal mine" to warn of emerging problems.