After go live, many institutions use Workday Community only to submit tickets or download guides. That is a missed opportunity. When used intentionally, Community becomes a powerful daily resource for operational clarity and smarter support decisions.

Most Workday Student project sites try to serve everyone and end up connecting with no one. Learn why a single hero line can unify your messaging, build trust, and make your website actually useful.

If you’ve ever stared at your screen wondering how time just disappeared, you’re in good company.

Higher education loves improvement — but often through addition, not subtraction. Discover how applying Lean methodology can help colleges and universities eliminate waste, streamline operations, and prepare for more successful technology transformations.

Most dashboards stop at displaying data — but the best ones tell a story. At Legato Strategic Consulting, we design Smartsheet dashboards that help teams, executives, and institutions see progress, spot risks, and connect daily work to a bigger vision.

In higher education, documentation is often overlooked or under-resourced—both in terms of time and budget. But here’s the irony: by investing in documentation, institutions can actually save time and money. Read to learn how.

Of course there’s resistance. It’s not just a software upgrade—it’s a total shift in how things feel.

Here’s the thing: success doesn't start by staring at the gaps. It starts by leaning into your strengths.

As an institution, your goal isn’t just to get through go-live—it’s to build a team that can run the system with confidence and clarity.

When it comes to system implementations in higher education, the saying “think before you do” is critical.

There’s a substantial amount of non-technical pre-work necessary to avoid hiccups in your integrations later on.

Institutions view Workday Student as "data conversion," but I see it as "data translation."

Quality assurance reveals potential risks, functioning like a "canary in a coal mine" to warn of emerging problems.

Being the project manager can be an isolating position. Take these lessons I've learned, as all projects come with similar challenges.

Too little emphasis is put on effective communication in Workday® Student projects.