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Understaff Academic Records and Pay for It Later
When institutions plan Workday Student implementations, Academic Records teams are often under-resourced despite carrying the heaviest configuration and data validation load. Understanding what this team actually owns could be the difference between a smooth go-live and a painful one.
Kristina Kelpe
2 min read


Stop Searching Workday Like It Is Google
Most people search Workday the same way they search Google, but that approach creates unnecessary friction. A few simple adjustments can transform how quickly your team finds what they need.
Katrina Wills Holland
3 min read


Your Workday Troubleshooting Is Backwards
When something looks wrong in Workday Student, most teams immediately open data conversion files. But that instinct often leads you in the wrong direction and wastes valuable time.
Kristina Kelpe
2 min read


Predictable Navigation Is Better Than Fast Navigation
When Workday feels harder to use than it should, the culprit usually isn't the software or the staff. It's a navigation design decision made early in implementation and quietly left behind. Here's why that matters and what to do about it.
Katrina Wills Holland
2 min read


Documentation Is Not Busywork. It’s ROI.
At one university, every department owned a piece of the incoming student process. Everyone did their part well. And yet, the process kept breaking down.
What changed wasn’t the system. It was visibility.
Here’s how mapping one end-to-end process reduced troubleshooting, increased trust in the data, and created real momentum toward ROI.
Katrina Wills Holland
2 min read


Workday Community is Not a Help Desk
After go live, many institutions use Workday Community only to submit tickets or download guides. That is a missed opportunity. When used intentionally, Community becomes a powerful daily resource for operational clarity and smarter support decisions.
Kristina Kelpe
2 min read


You're Already Late for the Next Workday Release
Many teams think release readiness starts and ends with major Workday releases. In reality, meaningful changes arrive weekly, and some will affect your system whether you plan for them or not.
Katrina Wills Holland
2 min read


Warm Up Your Workday Dashboard
Workday often gets blamed for feeling overwhelming or impersonal. In reality, the interface is a blank slate. With intentional design choices, campuses can shape Workday into a tool that actually supports how people work every day.
Katrina Wills Holland
2 min read


The Truth Behind Bad Data
Many Workday teams assume data quality is covered by data validation, until transcript rules, GPA, or credits do not calculate correctly. Data quality is a cross functional effort, and it deserves its own workstream.
Kristina Kelpe
2 min read


Your Workday Student Project Website Needs a Hero
Most Workday Student project sites try to serve everyone and end up connecting with no one. Learn why a single hero line can unify your messaging, build trust, and make your website actually useful.
Katrina Wills Holland
2 min read


Change Management in Workday Student Implementations
Starting early and focusing on who owns change management can make a huge difference.
Katrina Wills Holland
4 min read


Most Bad Workday Reports Fail in the First Two Minutes
Most reporting problems in Workday Student can be traced back to early assumptions. Learn why running small validation queries and understanding the data model can save weeks of rework.
Kristina Kelpe
2 min read


Your Best Workday Student Video Probably Isn’t About Workday Student
Technology doesn’t inspire people. The future it enables does. Learn why the most effective Workday Student project stories focus less on the system and more on institutional identity, purpose, and people.
Katrina Wills Holland
2 min read


What Campus Teams Were Really Trying to Figure Out in 2025
Campus teams didn’t just want answers in 2025. They wanted understanding. These were the topics schools were most eager to explore as they navigated complex systems, compliance, and big decisions.
Katrina Wills Holland
2 min read


Make Workday More Intuitive
Here are four zero-cost, fast improvements that make Workday far more intuitive and easier to use.
Kristina Kelpe
2 min read


Workday Search Tip: Why the Smallest Word Gets the Best Results
Struggling to find the right tasks in Workday? Learn why searching the smallest word — not the full phrase — gives you faster, more accurate results and reduces guesswork across your team.
Kristina Kelpe
3 min read


3 Ways to Stop Fire-Fighting Workday Issues
Tired of putting out Workday fires? Learn three ways to get ahead — from proactive data monitoring to custom dashboards and visual process mapping — and transform Workday into a tool that supports your operations instead of slowing them down.
Kristina Kelpe
2 min read


Navigating the NSC Enrollment Report: Essential Configuration Tips for Success
Many institutions view the NSC Enrollment report as a ready-to-use solution. However, it requires careful configuration tailored to your school’s needs.
Kristina Kelpe
3 min read


Bridging the Gap Between Go-Live Readiness and True Operational Success
Go-Live may indicate that the system is operational, but true operational readiness means that all components, including people, processes, and technology, are aligned and functioning together effectively.
Katrina Wills Holland
3 min read


The Hidden Workload Behind Workday Student Releases
When it comes to Workday Student, the volume of new releases is bigger than many expect—and the workload that comes with them can be surprising. In this short video, Legato CEO, Kristina Kelpe, walks through how to find the actual number of student-related releases in Workday Community, what that means for institutions, and why higher education feels the impact differently than HR and Finance.
Kristina Kelpe
2 min read
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