There's a big difference between showing someone what to do and helping them understand why they're doing it. On campuses transitioning to new systems, that difference is what separates overwhelmed teams from empowered ones.

The vendor timeline covers milestones and deliverables, but there's a whole layer of work it doesn't account for. It's the work that connects system decisions to campus impact, and when it goes unaddressed, teams feel the consequences long after go live.

A faculty member once described learning about AI as feeling like a French aristocrat learning about the guillotine. It's a dramatic comparison, and it captures something real about how people experience technological change that change managers can't afford to dismiss.

When Workday feels harder to use than it should, the culprit usually isn't the software or the staff. It's a navigation design decision made early in implementation and quietly left behind. Here's why that matters and what to do about it.

What does a 45-pound Labrador have to teach us about campus modernization? More than you'd expect. The parallels between bringing home a new puppy and going live with a new system are hard to ignore.

When a new system forces you to let go of familiar workflows, the frustration feels personal. But that discomfort often means the change is working, not failing.

After go live, many institutions use Workday Community only to submit tickets or download guides. That is a missed opportunity. When used intentionally, Community becomes a powerful daily resource for operational clarity and smarter support decisions.

Resistance rarely means people are against change. More often, it signals discomfort, uncertainty, or unanswered questions. Understanding that distinction can reshape how campuses lead modernization.

Most Workday Student project sites try to serve everyone and end up connecting with no one. Learn why a single hero line can unify your messaging, build trust, and make your website actually useful.

Starting early and focusing on who owns change management can make a huge difference.

Technology doesn’t inspire people. The future it enables does. Learn why the most effective Workday Student project stories focus less on the system and more on institutional identity, purpose, and people.

Cloud technology has changed how higher education systems work—but many institutions are still using outdated support models. Learn why shared language, cross-functional collaboration, and continuous improvement are critical for modern campus operations.

Here are four zero-cost, fast improvements that make Workday far more intuitive and easier to use.

AI can turn “the expert who knows everything” into documentation everyone can use—without adding hours to their workload. Using a simple Capture-Create-Check method, teams can build accurate, user-friendly job aids in a fraction of the time. And yes, you already have the tools to get started.

Struggling to find the right tasks in Workday? Learn why searching the smallest word — not the full phrase — gives you faster, more accurate results and reduces guesswork across your team.

Go-Live may indicate that the system is operational, but true operational readiness means that all components, including people, processes, and technology, are aligned and functioning together effectively.

Applying a few simple communication principles can make the difference between a project that stalls and one that thrives.

Many schools underutilize the power of dashboards. Streamline everyday tasks with good design.

Of course there’s resistance. It’s not just a software upgrade—it’s a total shift in how things feel.

In this post, we will share essential tips to make your Workday navigation intuitive and enjoyable for everyone.