Resistance rarely means people are against change. More often, it signals discomfort, uncertainty, or unanswered questions. Understanding that distinction can reshape how campuses lead modernization.

Most Workday Student project sites try to serve everyone and end up connecting with no one. Learn why a single hero line can unify your messaging, build trust, and make your website actually useful.

Starting early and focusing on who owns change management can make a huge difference.

Technology doesn’t inspire people. The future it enables does. Learn why the most effective Workday Student project stories focus less on the system and more on institutional identity, purpose, and people.

Cloud technology has changed how higher education systems work—but many institutions are still using outdated support models. Learn why shared language, cross-functional collaboration, and continuous improvement are critical for modern campus operations.

Here are four zero-cost, fast improvements that make Workday far more intuitive and easier to use.

AI can turn “the expert who knows everything” into documentation everyone can use—without adding hours to their workload. Using a simple Capture-Create-Check method, teams can build accurate, user-friendly job aids in a fraction of the time. And yes, you already have the tools to get started.

Struggling to find the right tasks in Workday? Learn why searching the smallest word — not the full phrase — gives you faster, more accurate results and reduces guesswork across your team.

Go-Live may indicate that the system is operational, but true operational readiness means that all components, including people, processes, and technology, are aligned and functioning together effectively.

Applying a few simple communication principles can make the difference between a project that stalls and one that thrives.

Many schools underutilize the power of dashboards. Streamline everyday tasks with good design.

Of course there’s resistance. It’s not just a software upgrade—it’s a total shift in how things feel.

In this post, we will share essential tips to make your Workday navigation intuitive and enjoyable for everyone.

Job aids are certainly essential, but they are not enough for a smooth go-live.

Creating training documentation for Workday presents unique challenges. One big reason is the product’s interface design.

Job-aids are the perfect combination of function and design. And having the right tools make a huge difference and save a ton of time. 

This is my journey through the crowded landscape of knowledge base solutions available for higher education institutions.

Quality assurance reveals potential risks, functioning like a "canary in a coal mine" to warn of emerging problems.

Change management helps facilitate smooth transitions by preparing individuals to adapt while minimizing disruptions.

Implementing a new system can feel overwhelming, much like moving to a new home. Use this guide to make it as seamless as possible.