top of page
Search


Documentation Is Not Busywork. It’s ROI.
At one university, every department owned a piece of the incoming student process. Everyone did their part well. And yet, the process kept breaking down.
What changed wasn’t the system. It was visibility.
Here’s how mapping one end-to-end process reduced troubleshooting, increased trust in the data, and created real momentum toward ROI.
Katrina Wills Holland
2 min read


Workday Community is Not a Help Desk
After go live, many institutions use Workday Community only to submit tickets or download guides. That is a missed opportunity. When used intentionally, Community becomes a powerful daily resource for operational clarity and smarter support decisions.
Kristina Kelpe
2 min read


You're Already Late for the Next Workday Release
Many teams think release readiness starts and ends with major Workday releases. In reality, meaningful changes arrive weekly, and some will affect your system whether you plan for them or not.
Katrina Wills Holland
2 min read


Warm Up Your Workday Dashboard
Workday often gets blamed for feeling overwhelming or impersonal. In reality, the interface is a blank slate. With intentional design choices, campuses can shape Workday into a tool that actually supports how people work every day.
Katrina Wills Holland
2 min read


Change Management in Workday Student Implementations
Starting early and focusing on who owns change management can make a huge difference.
Katrina Wills Holland
4 min read


Most Bad Workday Reports Fail in the First Two Minutes
Most reporting problems in Workday Student can be traced back to early assumptions. Learn why running small validation queries and understanding the data model can save weeks of rework.
Kristina Kelpe
2 min read


Your Best Workday Student Video Probably Isn’t About Workday Student
Technology doesn’t inspire people. The future it enables does. Learn why the most effective Workday Student project stories focus less on the system and more on institutional identity, purpose, and people.
Katrina Wills Holland
2 min read


What Campus Teams Were Really Trying to Figure Out in 2025
Campus teams didn’t just want answers in 2025. They wanted understanding. These were the topics schools were most eager to explore as they navigated complex systems, compliance, and big decisions.
Katrina Wills Holland
2 min read


Make Workday More Intuitive
Here are four zero-cost, fast improvements that make Workday far more intuitive and easier to use.
Kristina Kelpe
2 min read


Workday Search Tip: Why the Smallest Word Gets the Best Results
Struggling to find the right tasks in Workday? Learn why searching the smallest word — not the full phrase — gives you faster, more accurate results and reduces guesswork across your team.
Kristina Kelpe
3 min read


3 Ways to Stop Fire-Fighting Workday Issues
Tired of putting out Workday fires? Learn three ways to get ahead — from proactive data monitoring to custom dashboards and visual process mapping — and transform Workday into a tool that supports your operations instead of slowing them down.
Kristina Kelpe
2 min read


Bridging the Gap Between Go-Live Readiness and True Operational Success
Go-Live may indicate that the system is operational, but true operational readiness means that all components, including people, processes, and technology, are aligned and functioning together effectively.
Katrina Wills Holland
3 min read


The Hidden Workload Behind Workday Student Releases
When it comes to Workday Student, the volume of new releases is bigger than many expect—and the workload that comes with them can be surprising. In this short video, Legato CEO, Kristina Kelpe, walks through how to find the actual number of student-related releases in Workday Community, what that means for institutions, and why higher education feels the impact differently than HR and Finance.
Kristina Kelpe
2 min read


Workday Go-Live is Just the Beginning: What Higher Ed Needs to Know About Stabilization
The term "go-live" in a Workday implementation can be misleading, often signaling the end for implementation partners, but just the beginning for the institution.
Katrina Wills Holland
1 min read


Maximize Your Workday Reporting Efficiency
Use this checklist to make sure your Workday Report is ready to go (and prevent a cluttered data closet and a serious headache).
Kristina Kelpe
2 min read


Hot Take: Say "No" to Calculated Fields in Workday Reports
I can't tell you how many times I see calculated fields that are unnecessary. I think this is because reporting training often focuses on HOW to build a report and not UNDERSTANDING the data model.
Kristina Kelpe
2 min read


Navigating Workday Student Reports: Why Accurate Field Selection Matters
Making well-informed decisions hinges on accurate reporting. Yet, within Workday Student, mistakes can easily arise during report creation.
Kristina Kelpe
2 min read


How to Organize Your Institution's EIBs
Why organize EIBs? Save time, avoid chaos, and reduce errors by keeping things clean and easy to find—like labeling a closet. Learn how!
Kristina Kelpe
2 min read


Don't Forget to Check Critical Downstream Tasks in Your Documentation
Make sure your documentation/job aids include those other activities that need to be done after a configuration is complete. Read this post to review the critical tasks that follow creating a Program of Study.
Kristina Kelpe
2 min read


Hot Take: How Sharing Reports in Workday is Like Living with a Messy Closet
Now, security is very complicated in Workday.
It can seem like a quick shortcut to leave a report shared with all authorized users. You might think that the security behind the report should be correct and therefore you can just select that option instead of specific authorized groups.
Kristina Kelpe
2 min read
bottom of page
