When Legato joined Rhodes College's Workday Student implementation six months before go-live, the project was behind and the registrar wasn't yet sure how her office would operate in the new system. What followed was one of the more instructive mid-implementation recoveries in recent higher ed tech history.

When implementation pressure mounts, teams often recreate familiar processes inside a new platform. But rebuilding the old way just carries forward the same problems. The real opportunity starts with a different question, and it changes everything about how the system works for your campus.

The vendor timeline covers milestones and deliverables, but there's a whole layer of work it doesn't account for. It's the work that connects system decisions to campus impact, and when it goes unaddressed, teams feel the consequences long after go live.

When an implementation partner finishes testing, they've confirmed that the system was configured the way you asked. What they haven't confirmed is whether your institution can actually operate inside it on day one, and that's a very different question.

When institutions plan Workday Student implementations, Academic Records teams are often under-resourced despite carrying the heaviest configuration and data validation load. Understanding what this team actually owns could be the difference between a smooth go-live and a painful one.

What looks like system setup is actually something more revealing. Every configuration choice forces you to answer questions you haven't considered in years about why your processes exist in the first place.

Enterprise system implementations rarely struggle because of the technology itself. They struggle because the most essential work happens in the margins, unseen and unplanned, until the consequences arrive.

What does a 45-pound Labrador have to teach us about campus modernization? More than you'd expect. The parallels between bringing home a new puppy and going live with a new system are hard to ignore.

At one university, every department owned a piece of the incoming student process. Everyone did their part well. And yet, the process kept breaking down. What changed wasn’t the system. It was visibility. Here’s how mapping one end-to-end process reduced troubleshooting, increased trust in the data, and created real momentum toward ROI.

Most institutions invest millions in enterprise systems but miss critical ROI. The gap isn't the technology, it's what happens after go-live. Discover six truths every senior leader must understand to protect their investment.

Many teams think release readiness starts and ends with major Workday releases. In reality, meaningful changes arrive weekly, and some will affect your system whether you plan for them or not.

Resistance rarely means people are against change. More often, it signals discomfort, uncertainty, or unanswered questions. Understanding that distinction can reshape how campuses lead modernization.

Many ERP and SIS projects stumble after go live, not because the system failed, but because the institution was never fully operationally ready. The gap between implementation and reality is where the real work lives.

Many Workday teams assume data quality is covered by data validation, until transcript rules, GPA, or credits do not calculate correctly. Data quality is a cross functional effort, and it deserves its own workstream.

If you’ve ever stared at your screen wondering how time just disappeared, you’re in good company.

Starting early and focusing on who owns change management can make a huge difference.

Technology doesn’t inspire people. The future it enables does. Learn why the most effective Workday Student project stories focus less on the system and more on institutional identity, purpose, and people.

Campus teams didn’t just want answers in 2025. They wanted understanding. These were the topics schools were most eager to explore as they navigated complex systems, compliance, and big decisions.

AI can turn “the expert who knows everything” into documentation everyone can use—without adding hours to their workload. Using a simple Capture-Create-Check method, teams can build accurate, user-friendly job aids in a fraction of the time. And yes, you already have the tools to get started.

Modernizing your ERP or Student Information System (SIS) is one of the biggest investments your institution will ever make. But the real return doesn’t happen when you flip the switch. It happens in the months (and years) that follow, when your institution stabilizes, adopts, and truly owns the system.