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Documentation Is Not Busywork. It’s ROI.
At one university, every department owned a piece of the incoming student process. Everyone did their part well. And yet, the process kept breaking down.
What changed wasn’t the system. It was visibility.
Here’s how mapping one end-to-end process reduced troubleshooting, increased trust in the data, and created real momentum toward ROI.
Katrina Wills Holland
2 min read


Your Vendor's Plan is Not Your Campus Plan.
Many ERP and SIS projects stumble after go live, not because the system failed, but because the institution was never fully operationally ready. The gap between implementation and reality is where the real work lives.
Kristina Kelpe
2 min read


The Real Productivity Tool Isn’t an App (It’s Discipline)
If you’ve ever stared at your screen wondering how time just disappeared, you’re in good company.
Katrina Wills Holland
3 min read


Change Management in Workday Student Implementations
Starting early and focusing on who owns change management can make a huge difference.
Katrina Wills Holland
4 min read


Technology Moves Fast. Can Your Staff Keep Up?
Implementing new technology is exciting—but only if your team can support it. Higher ed institutions often underestimate the staffing needed for cloud-based systems like Workday Student. A smoother, smaller go-live paired with the right operational support can build confidence instead of chaos.
Kristina Kelpe
3 min read


Getting Real ROI from Your ERP/SIS Investment
Modernizing your ERP or Student Information System (SIS) is one of the biggest investments your institution will ever make. But the real return doesn’t happen when you flip the switch. It happens in the months (and years) that follow, when your institution stabilizes, adopts, and truly owns the system.
Kristina Kelpe
2 min read


Bridging the Gap Between Go-Live Readiness and True Operational Success
Go-Live may indicate that the system is operational, but true operational readiness means that all components, including people, processes, and technology, are aligned and functioning together effectively.
Katrina Wills Holland
3 min read


Cloud Systems Don’t Reduce Work, But They Do Redistribute It
Many educational institutions invest in modern cloud systems for HR, Finance, Student management, or CRM with a common belief: “This will automate work away.” The reality? Workloads don’t disappear, they shift.
Kristina Kelpe
2 min read


Don't Let Your Vendor Define Your Campus's Future
Many mistakenly believe that serious planning should only begin after choosing a vendor and welcoming the product implementation team. They are the experts, right? Wrong.
Kristina Kelpe
2 min read


Trusting Vendors vs Trusting Yourself: Finding the Right Balance in Tech Implementations
Implementing a new technology system means walking a fine line: you need to trust your vendor or implementation partner and trust yourself.
Kristina Kelpe
2 min read


The Importance of Documentation in Higher Education: Save Time and Money
In higher education, documentation is often overlooked or under-resourced—both in terms of time and budget. But here’s the irony: by investing in documentation, institutions can actually save time and money. Read to learn how.
Kristina Kelpe
2 min read


From Rotary Phones to iPhones: Why Cloud ERP Transitions Feel So Hard (and Why They’re Worth It)
Of course there’s resistance. It’s not just a software upgrade—it’s a total shift in how things feel.
Katrina Wills Holland
2 min read


I Accidentally Paid for Two Subscriptions - Are Institutions Making the Same Mistake with Tech Costs?
We’ve all experienced the frustration of accidentally signing up for a service that's already available to us.
Katrina Wills Holland
3 min read


Who Would You Trust to Change a Tire: A Novice or an Experienced Mechanic? The Same Goes for Workday Student Support!
We've all faced tough choices: would you prefer a novice to change your tire, or a skilled mechanic who knows exactly what to do? This analogy perfectly fits the realm of Workday Student support and the expertise needed to navigate its complexities.
Kristina Kelpe
2 min read


Start Your Projects from a Position of Strength — Especially When Resources Are Tight
Here’s the thing: success doesn't start by staring at the gaps. It starts by leaning into your strengths.
Kristina Kelpe
3 min read


Fix Your Institution's Tech Stack Leaky Money Drain
Have you ever found a forgotten subscription quietly siphoning funds from your account? Now, imagine that complexity multiplied across a whole university or college.
Katrina Wills Holland
3 min read


Pay for Growth, Not Just Performance: Rethinking How To Use Consultants
As an institution, your goal isn’t just to get through go-live—it’s to build a team that can run the system with confidence and clarity.
Katrina Wills Holland
2 min read


Transitioning to Workday Student is a Cultural Shift, Not a Technical Upgrade
Transitioning to new technology like Workday Student requires re-thinking everything.
Kristina Kelpe
2 min read


Federal Reporting Requirements for Workday Student: What You Need to Know
Federal and state reporting requirements may shape your data conversion decisions more than you realize.
Kristina Kelpe
2 min read


Thinking Before Doing: The Key to Smooth System Implementations in Higher Ed
When it comes to system implementations in higher education, the saying “think before you do” is critical.
Katrina Wills Holland
3 min read
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