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Documentation Is Not Busywork. It’s ROI.
At one university, every department owned a piece of the incoming student process. Everyone did their part well. And yet, the process kept breaking down.
What changed wasn’t the system. It was visibility.
Here’s how mapping one end-to-end process reduced troubleshooting, increased trust in the data, and created real momentum toward ROI.
Katrina Wills Holland
2 min read


Your Vendor's Plan is Not Your Campus Plan.
Many ERP and SIS projects stumble after go live, not because the system failed, but because the institution was never fully operationally ready. The gap between implementation and reality is where the real work lives.
Kristina Kelpe
2 min read


The Truth Behind Bad Data
Many Workday teams assume data quality is covered by data validation, until transcript rules, GPA, or credits do not calculate correctly. Data quality is a cross functional effort, and it deserves its own workstream.
Kristina Kelpe
2 min read


Your Workday Student Project Website Needs a Hero
Most Workday Student project sites try to serve everyone and end up connecting with no one. Learn why a single hero line can unify your messaging, build trust, and make your website actually useful.
Katrina Wills Holland
2 min read


Change Management in Workday Student Implementations
Starting early and focusing on who owns change management can make a huge difference.
Katrina Wills Holland
4 min read


Your Best Workday Student Video Probably Isn’t About Workday Student
Technology doesn’t inspire people. The future it enables does. Learn why the most effective Workday Student project stories focus less on the system and more on institutional identity, purpose, and people.
Katrina Wills Holland
2 min read


Bridging the Gap Between Go-Live Readiness and True Operational Success
Go-Live may indicate that the system is operational, but true operational readiness means that all components, including people, processes, and technology, are aligned and functioning together effectively.
Katrina Wills Holland
3 min read


Don't Let Your Vendor Define Your Campus's Future
Many mistakenly believe that serious planning should only begin after choosing a vendor and welcoming the product implementation team. They are the experts, right? Wrong.
Kristina Kelpe
2 min read


You’re Not Just Leading Change. You’re Telling a Story
Applying a few simple communication principles can make the difference between a project that stalls and one that thrives.
Katrina Wills Holland
3 min read


Document It or Forget It: Why Writing Things Down Matters More Than You Think
In her recent interview on Slate Strategy Sessions, our CEO Kristina Kelpe reveals that documentation is more than a box to check. It’s a culture that can drive efficiency.
Katrina Wills Holland
2 min read


Trusting Vendors vs Trusting Yourself: Finding the Right Balance in Tech Implementations
Implementing a new technology system means walking a fine line: you need to trust your vendor or implementation partner and trust yourself.
Kristina Kelpe
2 min read


The Importance of Documentation in Higher Education: Save Time and Money
In higher education, documentation is often overlooked or under-resourced—both in terms of time and budget. But here’s the irony: by investing in documentation, institutions can actually save time and money. Read to learn how.
Kristina Kelpe
2 min read


Fix Your Institution's Tech Stack Leaky Money Drain
Have you ever found a forgotten subscription quietly siphoning funds from your account? Now, imagine that complexity multiplied across a whole university or college.
Katrina Wills Holland
3 min read


Transitioning to Workday Student is a Cultural Shift, Not a Technical Upgrade
Transitioning to new technology like Workday Student requires re-thinking everything.
Kristina Kelpe
2 min read


Summary of Kristina Kelpe's Interview on Workday Gold Podcast
Kristina Kelpe, CEO and founder of Legato Strategic Consulting, is interviewed on a podcast to discuss her insights on Workday Student.
Katrina Wills Holland
2 min read


Thinking Before Doing: The Key to Smooth System Implementations in Higher Ed
When it comes to system implementations in higher education, the saying “think before you do” is critical.
Katrina Wills Holland
3 min read


What You Don't Know About Implementing Workday Student
As you prepare to implement Workday Student, remember that the learning curve, while steep, doesn’t have to be faced in isolation.
Kristina Kelpe
2 min read


Essential Readiness Tasks for Every Workday Student Project
There’s a substantial amount of non-technical pre-work necessary to avoid hiccups in your integrations later on.
Kristina Kelpe
2 min read


Implementations Are Like Moving: Your Guide to a Smooth Workday Student Homecoming
Implementing a new system can feel overwhelming, much like moving to a new home. Use this guide to make it as seamless as possible.
Katrina Wills Holland
6 min read


Excel Skills Vital to a Successful Workday® Implementation
During a Workday® implementation and stabilization period, Excel skills are a must.
Kristina Kelpe
2 min read
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