There's a big difference between showing someone what to do and helping them understand why they're doing it. On campuses transitioning to new systems, that difference is what separates overwhelmed teams from empowered ones.

A faculty member once described learning about AI as feeling like a French aristocrat learning about the guillotine. It's a dramatic comparison, and it captures something real about how people experience technological change that change managers can't afford to dismiss.

Higher education systems were once built around a single core platform. Today’s ecosystem is distributed, but many institutions still operate with a centralized mindset. That disconnect creates friction, silos, and missed opportunities for better design.

Starting early and focusing on who owns change management can make a huge difference.

Most reporting problems in Workday Student can be traced back to early assumptions. Learn why running small validation queries and understanding the data model can save weeks of rework.

Technology doesn’t inspire people. The future it enables does. Learn why the most effective Workday Student project stories focus less on the system and more on institutional identity, purpose, and people.

Higher education loves improvement — but often through addition, not subtraction. Discover how applying Lean methodology can help colleges and universities eliminate waste, streamline operations, and prepare for more successful technology transformations.

Applying a few simple communication principles can make the difference between a project that stalls and one that thrives.

Higher education is overflowing with data, but effectively managing this information within staffing models can feel overwhelming. The disconnect between the vast amount of data available and the frameworks needed to process it leaves many institutions struggling to keep up with pressing challenges.

The term "go-live" in a Workday implementation can be misleading, often signaling the end for implementation partners, but just the beginning for the institution.

In higher education, documentation is often overlooked or under-resourced—both in terms of time and budget. But here’s the irony: by investing in documentation, institutions can actually save time and money. Read to learn how.

Make sure your documentation/job aids include those other activities that need to be done after a configuration is complete. Read this post to review the critical tasks that follow creating a Program of Study.

The word custom gets thrown around a lot in higher education technology—especially during transitions from legacy, on-premise systems to modern cloud platforms like Workday, Slate, or Handshake. But here's the catch: custom doesn't mean the same thing across these systems. In fact, its meaning shifts pretty dramatically depending on your tech stack.

We’ve all experienced the frustration of accidentally signing up for a service that's already available to us.

Here’s the thing: success doesn't start by staring at the gaps. It starts by leaning into your strengths.

Have you ever found a forgotten subscription quietly siphoning funds from your account? Now, imagine that complexity multiplied across a whole university or college.

Workday unveiled some fantastic content in their "The Next Level: Student" section.

In this post, we will share essential tips to make your Workday navigation intuitive and enjoyable for everyone.

Transitioning to new technology like Workday Student requires re-thinking everything.

Kristina Kelpe, CEO and founder of Legato Strategic Consulting, is interviewed on a podcast to discuss her insights on Workday Student.