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Cloud Tech Changed the Rules. Support Models Must Catch Up.
Cloud technology has changed how higher education systems work—but many institutions are still using outdated support models. Learn why shared language, cross-functional collaboration, and continuous improvement are critical for modern campus operations.
Kristina Kelpe
2 min read


Technology Moves Fast. Can Your Staff Keep Up?
Implementing new technology is exciting—but only if your team can support it. Higher ed institutions often underestimate the staffing needed for cloud-based systems like Workday Student. A smoother, smaller go-live paired with the right operational support can build confidence instead of chaos.
Kristina Kelpe
3 min read


3 Ways to Stop Fire-Fighting Workday Issues
Tired of putting out Workday fires? Learn three ways to get ahead — from proactive data monitoring to custom dashboards and visual process mapping — and transform Workday into a tool that supports your operations instead of slowing them down.
Kristina Kelpe
2 min read


Why Higher Education Needs Lean Thinking More Than Ever
Higher education loves improvement — but often through addition, not subtraction. Discover how applying Lean methodology can help colleges and universities eliminate waste, streamline operations, and prepare for more successful technology transformations.
Kristina Kelpe
2 min read


Build Smartsheet Dashboards That Tell a Story (Not Just Display Data)
Most dashboards stop at displaying data — but the best ones tell a story. At Legato Strategic Consulting, we design Smartsheet dashboards that help teams, executives, and institutions see progress, spot risks, and connect daily work to a bigger vision.
Katrina Wills Holland
2 min read


Bridging the Gap Between Go-Live Readiness and True Operational Success
Go-Live may indicate that the system is operational, but true operational readiness means that all components, including people, processes, and technology, are aligned and functioning together effectively.
Katrina Wills Holland
3 min read


Cloud Systems Don’t Reduce Work, But They Do Redistribute It
Many educational institutions invest in modern cloud systems for HR, Finance, Student management, or CRM with a common belief: “This will automate work away.” The reality? Workloads don’t disappear, they shift.
Kristina Kelpe
2 min read


Don't Let Your Vendor Define Your Campus's Future
Many mistakenly believe that serious planning should only begin after choosing a vendor and welcoming the product implementation team. They are the experts, right? Wrong.
Kristina Kelpe
2 min read


You’re Not Just Leading Change. You’re Telling a Story
Applying a few simple communication principles can make the difference between a project that stalls and one that thrives.
Katrina Wills Holland
3 min read


Document It or Forget It: Why Writing Things Down Matters More Than You Think
In her recent interview on Slate Strategy Sessions, our CEO Kristina Kelpe reveals that documentation is more than a box to check. It’s a culture that can drive efficiency.
Katrina Wills Holland
2 min read


Hot Take: Workday Dashboards as Information Hubs
Many schools underutilize the power of dashboards. Streamline everyday tasks with good design.
Kristina Kelpe
1 min read


The Importance of Documentation in Higher Education: Save Time and Money
In higher education, documentation is often overlooked or under-resourced—both in terms of time and budget. But here’s the irony: by investing in documentation, institutions can actually save time and money. Read to learn how.
Kristina Kelpe
2 min read


Don't Forget to Check Critical Downstream Tasks in Your Documentation
Make sure your documentation/job aids include those other activities that need to be done after a configuration is complete. Read this post to review the critical tasks that follow creating a Program of Study.
Kristina Kelpe
2 min read


From Rotary Phones to iPhones: Why Cloud ERP Transitions Feel So Hard (and Why They’re Worth It)
Of course there’s resistance. It’s not just a software upgrade—it’s a total shift in how things feel.
Katrina Wills Holland
2 min read


I Accidentally Paid for Two Subscriptions - Are Institutions Making the Same Mistake with Tech Costs?
We’ve all experienced the frustration of accidentally signing up for a service that's already available to us.
Katrina Wills Holland
3 min read


Who Would You Trust to Change a Tire: A Novice or an Experienced Mechanic? The Same Goes for Workday Student Support!
We've all faced tough choices: would you prefer a novice to change your tire, or a skilled mechanic who knows exactly what to do? This analogy perfectly fits the realm of Workday Student support and the expertise needed to navigate its complexities.
Kristina Kelpe
2 min read


Start Your Projects from a Position of Strength — Especially When Resources Are Tight
Here’s the thing: success doesn't start by staring at the gaps. It starts by leaning into your strengths.
Kristina Kelpe
3 min read


Fix Your Institution's Tech Stack Leaky Money Drain
Have you ever found a forgotten subscription quietly siphoning funds from your account? Now, imagine that complexity multiplied across a whole university or college.
Katrina Wills Holland
3 min read


Pay for Growth, Not Just Performance: Rethinking How To Use Consultants
As an institution, your goal isn’t just to get through go-live—it’s to build a team that can run the system with confidence and clarity.
Katrina Wills Holland
2 min read


What You Don't Know About Implementing Workday Student
As you prepare to implement Workday Student, remember that the learning curve, while steep, doesn’t have to be faced in isolation.
Kristina Kelpe
2 min read
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