Job aids are certainly essential, but they are not enough for a smooth go-live.

When it comes to system implementations in higher education, the saying “think before you do” is critical.

As you prepare to implement Workday Student, remember that the learning curve, while steep, doesn’t have to be faced in isolation.

There’s a substantial amount of non-technical pre-work necessary to avoid hiccups in your integrations later on.

Institutions view Workday Student as "data conversion," but I see it as "data translation."

This is my journey through the crowded landscape of knowledge base solutions available for higher education institutions.

Quality assurance reveals potential risks, functioning like a "canary in a coal mine" to warn of emerging problems.

Change management helps facilitate smooth transitions by preparing individuals to adapt while minimizing disruptions.

Implementing a new system can feel overwhelming, much like moving to a new home. Use this guide to make it as seamless as possible.

Being the project manager can be an isolating position. Take these lessons I've learned, as all projects come with similar challenges.

In this day of configurable systems, failure to prioritize people and process will not provide a return on investment.

Too little emphasis is put on effective communication in Workday® Student projects.

By taking charge, you can ensure that the system you configure and create is the system you want.

Moving to Workday (or any ERP) is like moving to a new home.

Terminology can impact a Workday® Student project more than is realized.

Your implementation partner does not know you or your institution. You are the expert on you.