Of course there’s resistance. It’s not just a software upgrade—it’s a total shift in how things feel.

The word custom gets thrown around a lot in higher education technology—especially during transitions from legacy, on-premise systems to modern cloud platforms like Workday, Slate, or Handshake. But here's the catch: custom doesn't mean the same thing across these systems. In fact, its meaning shifts pretty dramatically depending on your tech stack.

Two fields on a Workday Student business object with the same name - which do you choose? This situation can lead to confusion and inefficiencies that could be easily avoided with clarity.

Configure your Workday Student to create user-friendly dashboards and processes and your end-users will thank you.

We’ve all experienced the frustration of accidentally signing up for a service that's already available to us.

Have you ever found a forgotten subscription quietly siphoning funds from your account? Now, imagine that complexity multiplied across a whole university or college.

Workday unveiled some fantastic content in their "The Next Level: Student" section.

Transitioning to new technology like Workday Student requires re-thinking everything.

Job aids are certainly essential, but they are not enough for a smooth go-live.

When it comes to system implementations in higher education, the saying “think before you do” is critical.

As you prepare to implement Workday Student, remember that the learning curve, while steep, doesn’t have to be faced in isolation.

There’s a substantial amount of non-technical pre-work necessary to avoid hiccups in your integrations later on.

Institutions view Workday Student as "data conversion," but I see it as "data translation."

This is my journey through the crowded landscape of knowledge base solutions available for higher education institutions.

Quality assurance reveals potential risks, functioning like a "canary in a coal mine" to warn of emerging problems.

Change management helps facilitate smooth transitions by preparing individuals to adapt while minimizing disruptions.

Implementing a new system can feel overwhelming, much like moving to a new home. Use this guide to make it as seamless as possible.

Being the project manager can be an isolating position. Take these lessons I've learned, as all projects come with similar challenges.

In this day of configurable systems, failure to prioritize people and process will not provide a return on investment.

Too little emphasis is put on effective communication in Workday® Student projects.