Preparing for Workday Student, Portland Community College improved navigation, usability, and adoption by applying lessons learned from its Workday HR/Finance implementation.

Most people search Workday the same way they search Google, but that approach creates unnecessary friction. A few simple adjustments can transform how quickly your team finds what they need.

When Workday feels harder to use than it should, the culprit usually isn't the software or the staff. It's a navigation design decision made early in implementation and quietly left behind. Here's why that matters and what to do about it.

Workday often gets blamed for feeling overwhelming or impersonal. In reality, the interface is a blank slate. With intentional design choices, campuses can shape Workday into a tool that actually supports how people work every day.

Most Workday Student project sites try to serve everyone and end up connecting with no one. Learn why a single hero line can unify your messaging, build trust, and make your website actually useful.

Starting early and focusing on who owns change management can make a huge difference.

Technology doesn’t inspire people. The future it enables does. Learn why the most effective Workday Student project stories focus less on the system and more on institutional identity, purpose, and people.

AI can turn “the expert who knows everything” into documentation everyone can use—without adding hours to their workload. Using a simple Capture-Create-Check method, teams can build accurate, user-friendly job aids in a fraction of the time. And yes, you already have the tools to get started.

Applying a few simple communication principles can make the difference between a project that stalls and one that thrives.

Configure your Workday Student to create user-friendly dashboards and processes and your end-users will thank you.

Job aids are certainly essential, but they are not enough for a smooth go-live.

This is my journey through the crowded landscape of knowledge base solutions available for higher education institutions.

Change management helps facilitate smooth transitions by preparing individuals to adapt while minimizing disruptions.