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You’re Not Just Leading Change. You’re Telling a Story
Applying a few simple communication principles can make the difference between a project that stalls and one that thrives.
Katrina Wills Holland
3 min read
Hot Take: Workday Dashboards as Information Hubs
Many schools underutilize the power of dashboards. Streamline everyday tasks with good design.
Kristina Kelpe
1 min read
From Rotary Phones to iPhones: Why Cloud ERP Transitions Feel So Hard (and Why They’re Worth It)
Of course there’s resistance. It’s not just a software upgrade—it’s a total shift in how things feel.
Katrina Wills Holland
2 min read
4 Navigation Design Strategies to Enhance the Workday Student User Experience
In this post, we will share essential tips to make your Workday navigation intuitive and enjoyable for everyone.
Katrina Wills Holland
3 min read
Why Job-Aids Alone Are Not Enough for Workday Student Go-Live (And What You Actually Need)
Job aids are certainly essential, but they are not enough for a smooth go-live.
Kristina Kelpe
3 min read
How to Use Snag-it to Create Effective Training Documentation for Workday
Creating training documentation for Workday presents unique challenges. One big reason is the product’s interface design.
Katrina Wills Holland
2 min read
My Favorite Job-Aid Time-Saving Tools
Job-aids are the perfect combination of function and design. And having the right tools make a huge difference and save a ton of time.
Katrina Wills Holland
2 min read
65 Job-Aids Later: My Search for the Perfect Knowledge Base Tool for ERP Documentation
This is my journey through the crowded landscape of knowledge base solutions available for higher education institutions.
Katrina Wills Holland
3 min read
How Quality Assurance Drives Successful ERP Transformations
Quality assurance reveals potential risks, functioning like a "canary in a coal mine" to warn of emerging problems.
Katrina Wills Holland
4 min read
Change Management: Why Keeping People Happy is Key to Digital Transformation Success
Change management helps facilitate smooth transitions by preparing individuals to adapt while minimizing disruptions.
Katrina Wills Holland
3 min read
Implementations Are Like Moving: Your Guide to a Smooth Workday Student Homecoming
Implementing a new system can feel overwhelming, much like moving to a new home. Use this guide to make it as seamless as possible.
Katrina Wills Holland
6 min read
How to Give Your Workday® Job-Aids a Boost
So, learning is hard. And sometimes job-aids make it even harder.
Katrina Wills Holland
3 min read
Workday® Training Guides: Embrace a Team Approach
I believe that your functional users are the best resources for creating content for training guides.
Kristina Kelpe
2 min read
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