Job aids are certainly essential, but they are not enough for a smooth go-live.

Creating training documentation for Workday presents unique challenges. One big reason is the product’s interface design.

Job-aids are the perfect combination of function and design. And having the right tools make a huge difference and save a ton of time.

This is my journey through the crowded landscape of knowledge base solutions available for higher education institutions.

Quality assurance reveals potential risks, functioning like a "canary in a coal mine" to warn of emerging problems.

Change management helps facilitate smooth transitions by preparing individuals to adapt while minimizing disruptions.

Implementing a new system can feel overwhelming, much like moving to a new home. Use this guide to make it as seamless as possible.

So, learning is hard. And sometimes job-aids make it even harder.

I believe that your functional users are the best resources for creating content for training guides.