As you prepare to implement Workday Student, remember that the learning curve, while steep, doesn’t have to be faced in isolation.

There’s a substantial amount of non-technical pre-work necessary to avoid hiccups in your integrations later on.

The Workday Student delivered reports are a great starting point for lookup reports. But...there's a problem. You can't customize them.

Job-aids are the perfect combination of function and design. And having the right tools make a huge difference and save a ton of time. 

Here's what I've learned from this statement: "Our goal is not to make any major changes from the current configuration."

Institutions view Workday Student as "data conversion," but I see it as "data translation."

This is my journey through the crowded landscape of knowledge base solutions available for higher education institutions.

Quality assurance reveals potential risks, functioning like a "canary in a coal mine" to warn of emerging problems.